. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Or call us. STARZPLAY rebranded to LIONSGATE+ on 29 September. Regards, Kain. I have even called the activation number and selected option 2 for them to send. . Often the VM forum team can reset it/re-enable it remotely for you. Virgin Media Store lets you buy the latest and greatest movies and TV Box Sets – often before they come out on DVD. . BEST Value. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. I have received my hub 4 today and have finally managed to set it up and called the virgin media activation line but it has been hours since then and still no internet connection. Mega Volt Bundle Deal – Quick Glance: Kit = Virgin 360 TV box + WIFI Hub. Matthew_ML. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. Try calling the equipment activation number they may be able to help. Re: Unable to activate Netflix. haven't tried - 5236730Customers also have the choice to pay a one-off £45 setup cost for the ’30 day rolling contract’ option. And you would be right in your assessment for compensation, in fact 8th Oct. You should notice that your Voicemail is activated. Just joined. Experiencing mobile issues with your Virgin Media? From managing your account to device help, find everything you need to know with our mobile help and support page. Oh, that might be the issue as O2 was still my old address. 12 month or 30-day rolling contracts. Via the app section. All Virgin Media Broadband customers can connect to Wi-Free. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali. Virgin Media has unveiled Stream, a service that brings all your streaming apps under one UI and into one flexible, monthly bill. Under My Virgin Media Entertainment section there is a button to activate Netflix but it always comes back with “we are having technical issues try later. I am going to send you a private message. Go to the right and select Apps. The following terms and conditions govern the Netflix service offered as part of certain eligible Virgin Media bundles and only form part of your Virgin Media customer contract once an order for your eligible bundle has been accepted by Virgin Media. Virgin Active Italy. STARZPLAY rebranded to LIONSGATE+ on 29 September. The advert states "we've knocked the £35 setup fee off all our broadband packages " (this does not say "broadband only packages, so any package including a broadband primary element is implied to be included) The deal ends September 21st according to the advert. I have tried following. 50. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Apart from the change to the name, there is no other change to the service for customers. Thanks for that. Hello, I am a new customer to Virgin Media, we have moved house last week and had the set up box already delivered in preparation for our arrival. From £ 38 a month. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Signed up to a new Virgin Media package two months ago which includes Netflix. 4) No password or any other configuration has been changed. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. 99 per month for the Big Bundle » – now with 264mb speeds with the deal. Thanks for speaking with us today @aurrian on the forums. 3. My Virgin Media makes managing your account easier with all your information in one place. It shows a lot of promise and is an excellent first step for those who want to gradually switch from traditional pay-TV to cheaper, no-contracts streaming-based TV. Enjoy!Virgin Media customers with Virgin TV 360 or Stream can now access thousands of popular TV shows and must-watch movies from Pluto TV, directly via their set-top box – all at no extra cost. Switch to eBilling and save yourself £21 a year. The 6-month offer is valid between 01/02/2023 and 31/01/2024 (23:59 GMT). Stream box and remote remain property of Virgin Media. D01 C9W8i switched from EE to Virgin this completed 4th Jan. You need to activate your new Virgin Mobile SIM within 30 days of receiving it or it will stop working! If you’ve still got your old Virgin Mobile SIM just text READY to 789678 and we’ll send you a message to let you know it’s all done. Here you’ll find all the help you need for Virgin Media related problems and issues. Options. Try saying: “Add to Watchlist”. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. average download speed. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. This price displayed is the full package price without any discounts or offers. Via the app section. Instead of renting them, you can buy them from the Virgin Media Store to watch digitally on up to 5 compatible devices, including your TV (if you’re a Virgin TV customer with a Virgin TV 360 box, Virgin TV V6 box, Virgin TV TiVo box or. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. Options. on 22-06-2022 18:46. I mean, there is a workaround by me calling up Virgin Media and saying I didn't want to activate until later and getting a pro-rata refund. Switch on WiFi Calling in your mobile’s settings. Press Home on the remote. Visit us in store. Due to technical difficulties, we haven't been able to activate the new kit. Whereby you'll just use the same email address as. last updated April 26, 2022 Virgin Media has just announced their new Stream device. Activation Issues - Hub 5. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. If you don’t need broadband and a landline, we also offer 4 packages with fast speeds for light, medium and. There may also be a £9. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest, smartest way to experience the Disney+ series and movies you love. EE, Sky, and Virgin Media. If your device supports WiFi Calling, simply call us by dialling 789 from your Virgin Mobile phone and ask them to activate WiFi Calling for you, then…. You already have Virgin socket in the house. Virgin Red. 25 plus the £26. And you would be right in your assessment for compensation, in fact 8th Oct. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 2591237). Virgin Media deals, packages & bundles. Virgin Media services are only available in eligible Virgin Media network areas. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Got the activation email sent and clicked on it etc. Hi. Virgin StartUp. Speeds. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. To get a Stream box, you’ll need to pay a one-off activation. x1 Digital TV remote. Follow these steps to install your virgin Media Broadband, TV and Phone service. Inclusive calls to Virgin Media National Directory Enquires. First, dial 222 from your mobile. Contacting us. As advised - it may take 24 hours for it to go through. Try calling the equipment activation number they may be able to help. 2 weeks ago, a gentleman from virgin phoned me, said that virgin wants to thank its customers by send them a free. Last month it was a year since the two companies came together. 6. 1. published. How to register to use the TV Go app or website. 50. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. Assuming this is just not set up yet but I was advised it should be ready and should just have to set it up. You’ll then be able to use your same old phone to make. LIONSGATE+ shows a wide range of movies and TV Box Sets, including a number of Original series, many of which premiere the same day as the US. Options. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Browse Virgin Media Virgin Media Community. Hi. The Virgin Media Store brings you the latest movies to buy and keep, plus much-loved TV Box Sets to own. In short, this means that customers will be able to buy Virgin Media and O2 products together, for the first time, and take advantage of new benefits. You can sign up for Virgin TV 360 over on the Virgin website. Many networks (Virgin Media O2, Vodafone) can do it free. Hello DanontheCoast, thank you for reaching out and a warm welcome to the community. If you’ve got Virgin Media services already, you can still enjoy all the fun of Stream – just call 0800 952 2039 or click here to request a call from our team. To get a Stream box, you’ll need to pay a one-off activation. When your household is with Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. The stream box allows you access to freeview channels ideal if you don't have an arieal, and also paid. Even tried going back to my original oomph package. Hi, No my number is still the same, approximately 3 weeks ago I made a forum post here asking to get a replacement sim for my damaged one, It turned up a little over a week a go and have placed it in my OnePlus 6 like all my other SIMs in the past and usually with my other SIMs all I have had to do is just insert it and input the activation. The terms of Volt indicate I should wait at least 14 days until the data boost is applied to the broadband package. For no fault of my own, VM changed my original order from the m100 package to M200 package. I ordered a speed upgrade last Thursday or Friday and still nothing as of today. If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. Installation of a landline and broadband installation takes approximately 14 days. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Please give us a call on 08009539500 to get it sorted. x1 power cable. Tuning in. When you purchase services from Virgin Media through our website, field agents or by telesales you have the right to cancel your contract without any reason and without penalty within 14 days from the day of the conclusion of your contract, the delivery of your equipment or activation of your services, whichever is the later, under the EU. Using Virgin TVProvider of WiFi, on-demand TV and 4G mobile network, Virgin Media has the fastest broadband speeds throughout Ireland. Get Stream for just a £35 activation fee with one of our broadband packages with no additional monthly cost unless you choose to add a premium subscription. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Hello. Make sure yo. In your pack, you’ll find 3 SIMS in different sizes – Standard, Micro and Nano. Available to new or returning Disney+ Premium customers only who join Disney+ Premium after activation of Stream from Virgin Media or via Virgin TV 360 services. We're pleased to announce that we've strengthened our partnership with Netflix. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest. Simply sign up via the Disney+ website, and you can log in on the box. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. 25 a month and free voicemail services store messages recorded by callers – to help you decide how urgently to return their missed calls or tell you everything you needed to know. Find out if you're in a Red, Green, Blue, Yellow, or Purple area, then hang up. There’s also the £35 activation fee, so it is worth doing the maths before. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. My current contract is the Ultimate Volt Bundle with Netflix premium and Gig1 which I am paying £63. however ever since this completed i have not been able to activate iMesage or Facetime on my iPhone 11. 2. If you can respond to them, then we can. How to activate Call Diversion / Call Forwarding on a Virgin Media landline. All Codes Verified. All you need to. Back to school for you Rob: A customer has reported a number of abusive calls, and rather than trying to upsell the disgraceful £32 a year anonymous call rejection "service", you are supposed to direct them to Virgin Media's nuisance & malicious calls team. 3. A. Regards, Kain. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mobile broadband (Pocket WiFi) lets you connect WiFi-enabled devices to the Internet, like a mobile hotspot on your smartphone. com to keep you signed in. Mobile customers can also use the app to keep on. TalkTalk charges a one-time activation fee of £25, and a monthly £4 per month access fee, though there are no contract terms, and this can be cancelled anytime. 2. Please call Virgin Media on 222 toll-free if the Voicemail is still not activated. Stream Credit is an awesome new perk when customers pay for their entertainment subscriptions through their Virgin Media bill. been using Netflix fine until this morning when I got emails from Netflix asking to update my payment information and telling me my Netflix account had been ‘paused’. fc8b82f3ccff9e0c. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. SAR 4542. The information below shows current status of this Hub 5. Got the activation email sent and clicked on it etc. How long will the QuickStart installation take me? WiFi Hub - 30 mins Phone line - 5 mins TV box - 15 mins Or you may be quicker than average! You won’t be. 500Mb broadband at a new lower price. All Essential Broadband products come with no fixed-term contract and no activation fees. Activating your Virgin Mobile SIM card is easy. Virgin Media O2 launches first joint campaign as it outlines dual-brand strategy. Unlimited. First call 1765 for your area colour. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. 12 Months. Hi @richam79, thanks for reaching out to us on the Virgin Media forums. Virgin Media Set-up Fee: There’s an activation fee of £35. 11-10-2022 08:19 - edited 11-10-2022 08:28. Every day spoke with virginmedia on the phone and online and also spent over an hour with netflix. If you have M50 - M500 Fibre Broadband (without Volt), you can add our WiFi guarantee with WiFi Max for £8 a month, and you’ll also receive the first WiFi Pod. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 50. Can you please login to your My Virgin Media account and let us know if the Netflix icon is showing and if you have the option to activate the service from there. Most QuickStart kits have just 6 cables, connectors and powerlines to. Switched to Virgin a month ago and ported my number at the time. Click Activate Disney+ and then follow the on-screen instructions. Virgin Media is launching a new TV platform, Virgin TV 360, comprising a new Mini box, TV remote with voice control and smart new features. Hub 5 quickstart activation. STARZPLAY rebranded to LIONSGATE+ on 29 September. Options. 3 weeks ago. Try saying: “Add to My Shows”. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Networking and WiFi. With a brand new interface and a voice control remote, navigating your way around TV 360 couldn’t be easier. Stream, by Virgin Media, isn’t the first plug-and-play TV device on the market. 27. It costs £5. If you’re adding Netflix or Disney+ Premium, click Set up Netflix or Activate Disney+ Premium and follow. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Claim up to three (if needed) with our WiFi guarantee. At least 30Mbps download speeds in every room or £100 one-off credit. 1. Transfers. Speeds. So that's twelve days at £5. Enter the code you receive on the next screen. UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. By Hannah Davies May 9th 2022 1:08pm Scroll to section First Impressions Virgin Media’s Stream is a pocket-sized all-in-one streaming box that supports live channels, subscription streaming. Virgin Media's Stream is a pocket-sized all-in-one streaming box. Requires activation. Virgin has recently started running the occasional promotion where it will cut this fee. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. Select Parental Controls. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. 2. Open the app and choose a channel to watch. Virgin Megastore . The interface is cleaner, the profiles are a nice touch for different members of the household and the remote with voice search provides much better accessibility. Subject to paragraph 35 (exclusions), Virgin Media shall credit a customer if it does not activate a fixed line or broadband service by 23. Setting up Virgin TV. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. Welcome to the Virgin Media Store. If you do want to add. This Netflix issue has been going on for so long now, that it is absolutely inconceivable that VM's senior management aren't fully aware of it - although if they aren't aware of it, then it indicates that they really aren't competent to run a whelk stall, let alone a multi-billion pound company. Your contract: 12 month contract. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. When you first join us, we sometimes need to charge you for things like installation or activation. To do this: Sign in to My Virgin Media. Stream Credit offers customers a 10% saving on their subscriptions when they add them via their Virgin Media bill, giving them even better value on the entertainment they love and can't live without. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. Unfortunately, they do not have access to Virgin Media accounts (formerly O2 shop). SAR 1092. 12 Months. My Virgin Media . Until now. Virgin Mobile Saudi Arabia. 21 hours ago. Get offer . css"> <iframe aria-hidden="true" title="GTM" src=". We upgraded our T3 Tivo boxes on Wednesday this week to TV360 and replaced our SH2. Installation and activation fees may apply; Some digging may be necessary to get the cable broadband to your property;. How to set up your Virgin Media TV PIN Setting parental protection on your TV for adult content and in-box purchases is easy. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Apple ID settings include t. Virgin Media will share the email address and/or mobile number registered to your Virgin Media account with Netflix to verify your bundle, facilitate the activation of Netflix service, send activation reminders and other Netflix service information. ac. I have set up my QuickStart HUB5 and it’s just constantly flashes red. 4; 0; 0; SamHolding. Head to Add subscriptions and on the Disney+ Premium option, click Add. Just press Home on the remote and then click to the left on the Search. on 14-12-2022 21:38. Turn on your TV and get connected. on 15-12-2022 13:26. All looked to activate fine and I put the new modem into 'modem mode' and got Wifi connectivity without an issues. Select Help & Settings. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. My original set up date was 27th June…and like I said I’m on my 7th engineer visit. Hello, I renewed and upgraded my contract recently which now includes Netflix within my Virgin bill. It’ll check for connection issues affecting. Click Activate Disney+ and then follow the on-screen instructions;. I’ve recently taken out an upgraded Virgin media package (inc O2 SIM) which includes Netflix. It'll take just over 30 minutes. Feel free to pause at other times, too! First, we need to get you activated. It’s the easiest TV box ever. By dialling the code for voicemail, you’ll get a menu of options to play, delete or save messages, all in your own time. We started in March and will complete by end of December 2023. Service Activation This one contradicts what I read when I was ordering. Thanks, Nat 0 Kudos Reply. There doesn’t seem to be any other way to activate - I never received an activation email and I have no page on the My Virgin Media account to activate. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. I have Netflix Standard as a part of my ultimate package with Virgin Media. 50. This includes customers joining Virgin Media for the first time, existing customers adding a new broadband or fixed line service or an existing customer moving to new. If it’s not a technical issue you need help with then we’re here to support you on. With this bundle, you'll unlock some of the best channels from Sky Q, including Sky Atlantic, Sky Comedy, MTV, and Sky Sports News, as well as a. If you have any queries or comments about this privacy notice, please write to Data. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. lets get you watching again - if you press add payment option - then its just requesting bank card details. Please check with your network operator for rates. Key words are initially, confirmed and writing. You need to leave the Hub 5 connected whilst this is all going on. Legend. Enter your PIN. Click on Send verification code to initiate this process. Netflix activation. 2. Hi, I took out a new contract a couple weeks ago to add the Sky Sports UHD channels, and as part of my new bundle Netflix was included. g. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 12 month or 30-day rolling contracts. I have plugged it all in, TV box and the Hub 5, have a white light in the bottom corner. Installation activation charge. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Blazing-fast speeds. Virgin TV subscription and compatible Virgin TV box. Why we chose it. One of the VM forum team will reply to your topic within a few days and assist. Select the Netflix banner. 1. service agreement for Virgin Media Television, Virgin Broadband and Virgin Phone services These terms and conditions set out the between (1) you (‘agreement ’ you or ‘your’); (2) Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘we’ or ‘our’); us’, ‘A package price of £68 was agreed. on 01-12-2022 14:46. You will know that the issue is not with logging in, it’s with Netflix requesting payment details after logging in as Virgin have not sent authorisation over to them that the account is. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Head to Add subscriptions and on the TV pack you’d like, select Add. Quickstart Setup and Activation: 0345 454 1111: Monday to Friday 7am to 11pm Weekends 8am to. The message will appear within the envelope icon. Broadband speed boost: Virgin Media broadband speed boost to the next available level (if you don’t already have the fastest speeds in your area) Double data: Double data on. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Enter the email address or the mobile number you gave us when you joined Virgin Media. Click on the link to be taken to the registration page and begin the activation process. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Solved: Hi. Virgin Media Business Mobile customers Log in to your Virgin Media Business Mobile Account. There's also the added bonus of no setup fee. This has a 7 day SLA and you should either receive a Netflix activation email or when you log in to your online account - virg. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. It’s free to sign up and has many features. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone. I can also see that a member of the forum team is supporting you on another thread here. As an existing Disney+ subscriber through Virgin Media, you’ll automatically get the Disney+ Premium plan, allowing you to make the most of your Disney+ experience. Get started . If you receive a charge, it would commonly relate to things such as activation or setup. been using Netflix fine until this morning when I got emails from Netflix asking to update my payment information and telling me my Netflix account had been ‘paused’. It has been a month without broadband services for me and my family due to Virgin management’s incompetence and lack of care!! Last month, as soon as we decided to move home, we informed Virgin. I've phoned on three separate occasions, each time being told there has been a slight backlog but it will be with me. If your balance is zero for 120 days, your account will be deactivated and you'll lose your phone number. A window will pop up with more info on your chosen pack – once you’ve had a read, confirm by selecting Add. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. WiFi on the Underground: Activation required. 00 A once off Virgin TV360 Activation Fee of €50 applies to all new & existing Virgin Media customersClick the big on/off icon to connect. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. When that’s done, it’ll be online and broadcasting a wireless signal. iPhone 13 / ios 15. Plug into the Virgin Media wall socket. So you won’t need to hop around. From the Olympic Games and the winter sports season to top-tier football, tennis, rugby and more. If you are still having problems contact their customer services department and ask them to activate your new router. It’ll check for connection issues affecting. Regards. Further exclusions & legal stuff apply. uk' email address. If you’re installing broadband, TV, and a phone line, the process should take around one hour and 15 minutes. 99 a month to subscribe to the service. Virgin Media’s Stream box is available with no monthly costs or any long-term contracts, except for the one-time activation fee of £35. 50. I'm afriad you've been misinformed by CS - you are correct, the Stream activation fee is indeed £35. How do I activate my new Virgin Mobile phone? Activating your new Virgin Mobile phone is a simple process. 2. This forced me to pay a £35 activation fee however I was promised this would be waived. Browse Virgin Media Virgin Media Community. No activation fee. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. 2) reinstalled app.